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Industries / Healthcare / Diagnostic Labs

Lab Software Built Around Samples and Turnaround Time

A diagnostic lab runs on samples moving from collection through processing to a reported result, often across more than one center. TCB Infotech connects your existing lab information system, builds the custom pieces it does not cover, and adds AI that tracks and flags turnaround time for your staff to act on.

50+ ERP and software projects. Zero failed projects since 2021.

Illustrative Sample Status
Sample #4021
Complete Blood Count
TAT 2h left
In Process
Sample #4022
Lipid Profile
TAT met
Reported
Sample #4023
Thyroid Panel
TAT 5h left
Received
Sample #4024
Culture & Sensitivity
TAT 1h left
In Process
Illustrative data. Your view reflects live sample status from your own system.
100%
Scoped to your process before work starts
Zero
Failed projects since 2021
Live
Turnaround time tracked by test, not by memory
Multi
Center sample routing tracked in one system
Why It Fits a Diagnostic Lab

Built for how a diagnostic lab actually moves samples

A lab technician is tracking collection, processing and turnaround time across many samples and possibly many centers at once. The system is built around that reality, not a generic clinic template.

Operational Fit

One view for samples, turnaround time and billing

Instead of checking a collection register, a processing log and a billing sheet separately, a lab technician gets sample status, turnaround time by test and billing tracked in one place, tied to the patient's test order.

  • Samples tracked from collection through to a reported result.
  • Turnaround time monitored by test type, not by memory.
  • Billing and insurance tracked alongside each sample.
Lab technician tracking sample status on a laboratory computer
ERP, Software and AI Together

Your lab system, a custom module, and AI that flags delays

TCB Infotech connects to your existing ERP or lab information system, builds the custom module for the workflow it does not cover, and adds AI that tracks turnaround time and flags samples running behind. It tracks and flags timing data only; reporting decisions stay with your lab and clinical staff.

  • Connects to your existing lab system, no replacement.
  • Custom modules for gaps a generic system leaves open.
  • AI tracks and flags turnaround data for staff to act on.
Lab staff reviewing turnaround time data across multiple samples
How It Works

From your current sample workflow to a running system

1
Map
We review how samples, turnaround time and billing move across your lab or centers today.
2
Scope
We agree the ERP, custom software and AI pieces and a fixed timeline for you to review.
3
Build
Integrations, sample-tracking modules and turnaround time automation are built and tested against your data.
4
Launch
The system goes live and is watched closely during the first weeks of real sample volume.
5
Support
The same team stays available for support as tests, centers or billing rules change.
What We Handle

Everything a diagnostic lab needs tracked, in one system

🧪

Sample Collection & Tracking

Samples tracked from collection through processing to a reported result, in one log.

⏳

Turnaround Time (TAT) Monitoring

Turnaround time monitored by test type, with samples running behind flagged for staff.

📋

Test & Report Management

Test requests and reports tracked and organized against each sample and patient.

📧

Multi-Center Sample Routing

Samples routed and tracked across centers instead of relying on a phone call to confirm status.

💳

Billing & Insurance Tracking

Billing and insurance claims tracked against each sample and test ordered.

🧭

Equipment & Reagent Inventory

Equipment status and reagent stock tracked and flagged before they run short.

What Changes

What This Changes for a Diagnostic Lab

Visible
Sample status and turnaround time in one shared view
Traceable
Samples tracked from collection through to a reported result
Connected
ERP, custom software and AI working off the same sample data
Compliant
Documentation built for the standards your lab checks
Faster
Turnaround time flagged with less manual chasing
Zero
Failed projects since 2021
Why Us

Why Diagnostic Labs Run Their Systems Through TCB Infotech

1
Built around your lab, not a template
Test mix, center count and turnaround targets vary by lab, so the build reflects yours specifically.
2
ERP, software and AI from one team
Integration, custom development and automation are scoped and delivered together instead of by separate vendors.
3
Direct access, no relay
You work with the engineers building your system directly, on your own sample and turnaround data.
4
Support after go-live
The team that builds the system stays available for support and changes as your lab grows.
5
One contract for combined engagements
A project touching ERP integration, custom software and AI at once is scoped as a single engagement.
6
Proven delivery
50+ ERP and software projects, with zero failed projects since 2021.
FAQ

Diagnostic Labs, Answered

What does TCB Infotech actually build for diagnostic labs?
We connect your ERP or lab information system, build the piece of custom software a generic module does not cover, and add AI automation that tracks samples from collection to report and flags turnaround time issues so lab staff spend less time chasing that data by hand.
Does this replace our existing lab information system?
No. What we build connects to your existing ERP or lab information system rather than replacing it, so sample records, billing and equipment tracking stay in one place instead of moving to a new platform.
How do you track turnaround time for samples?
Each sample is tracked from collection through processing to reporting, and the AI flags samples running behind their expected turnaround time for lab staff to act on. It tracks and flags timing and workflow data only; it does not perform diagnosis, and reporting decisions remain with your lab and clinical staff.
How long does a typical diagnostic lab engagement take?
Most lab engagements move from mapping your current sample, billing and reporting workflow to a working pilot within a few months. Exact scope and timeline are confirmed after that mapping stage.
What support do we get after the system goes live?
The same team that built the system stays available after go-live to fix issues, adjust reporting and support changes as tests, centers or billing rules change.
Can ERP integration, custom software and AI be combined into one engagement?
Yes. Most lab engagements combine ERP integration, a custom module for a workflow a generic system does not cover, and AI for tracking turnaround time or sample status, scoped and delivered as one project.

Get a System Built Around Your Samples, Not a Template

Every lab tracks samples, turnaround time and centers differently. Book a free consultation, tell us how your lab runs today, and we will scope the ERP, software or AI that actually fits.

Book a Free Consultation →

No commitment. See a scope before you decide.

Industries / Healthcare / Diagnostic Labs Features

How Lab Tracking Works

From a collection register and a whiteboard of pending samples to one connected view of samples, turnaround time and billing. Here is how turnaround time is tracked, and where AI flags data for staff instead of replacing their judgment.

Core Tracking

Samples, turnaround time and billing, tracked in detail

Sample Collection & Tracking

Every sample tracked from collection to report

Each sample is logged at collection and tracked through processing to a reported result, so a lab technician can see exactly where a sample is in the workflow without walking the bench or calling another shift.

  • Samples logged at the point of collection.
  • Status visible at every stage through to reporting.
  • Connected to your existing lab information system.
Lab technician logging a sample at collection for tracking
Turnaround Time & Multi-Center Routing

Turnaround time monitored by test, across every center

Turnaround time is monitored against the expected time for each test type, and samples routed between centers are tracked so staff know where a sample is even when it moves between locations for processing.

  • Turnaround time tracked against each test's target.
  • Samples running behind flagged for staff to act on.
  • Multi-center routing tracked without a phone call to confirm.
Lab staff monitoring turnaround time across multiple test centers
Billing, Reports & Equipment

Billing, reports and reagent stock in one place

Billing and insurance claims are tracked against each sample and test ordered, reports are organized against the right patient record, and equipment status and reagent stock are flagged before they run short.

  • Billing tracked against each sample and test.
  • Reports organized against the patient and test order.
  • Reagent and equipment stock flagged before it runs out.
Lab staff checking reagent inventory and equipment status
What You Get

Everything included in a diagnostic lab engagement

🧪

Sample Collection & Tracking

Samples logged at collection and tracked through every processing step to a reported result.

⏳

Turnaround Time (TAT) Monitoring

Turnaround time tracked against each test's target, with samples running behind flagged early.

📋

Test & Report Management

Test requests and reports organized against each sample and the right patient record.

📧

Multi-Center Sample Routing

Samples routed between centers with status tracked at every handoff.

💳

Billing & Insurance Tracking

Billing and insurance claims tracked against each sample and test ordered.

🧭

Equipment & Reagent Inventory

Equipment status and reagent stock flagged before they run short of what a run needs.