Dealer & Distributor Ordering, Without the Re-Keying
Let dealers and distributors order the easy way, by message or a simple portal. The AI reads each order, matches the products and prices, checks stock and credit, and creates it in your ERP for confirmation.
50+ ERP and software projects. Zero failed projects since 2021.
Order entry is where the sales team loses its day
Dealers call, message and email orders in every format. Someone has to read them, find the right items and type them into the ERP. The AI takes that job.
Dealers order by message or a simple portal
A dealer sends an order in plain text on WhatsApp or email, or opens a simple portal and picks from your catalogue. There is nothing new to learn and no waiting for office hours. The order reaches you the moment they send it.
- Order in plain text, no rigid format needed.
- WhatsApp, email or a simple portal, their choice.
- Orders come in day and night, not just at your desk.

No more phone orders re-keyed by hand
Instead of your team reading messages and typing every line into the ERP, the AI does the reading and the data entry. Your people move from copying orders to checking exceptions and looking after dealers.
- Orders typed once, by the AI, not your team.
- Fewer wrong items, quantities and prices.
- Sales staff freed for dealers, not data entry.

The same order, two very different days
What changes when the reading and the data entry move from your team to the AI.
- Orders arrive by call, message and email in every format.
- Someone reads each one and hunts for the right product codes.
- Lines are typed into the ERP by hand, one order at a time.
- Wrong items, quantities and prices slip through under pressure.
- Orders that land after hours wait until the next morning.
- The sales team spends its day on typing, not on dealers.
- Dealers order by message or a simple portal, anytime.
- The AI reads the order and matches it to your real product list.
- Stock and credit are checked before the order is confirmed.
- A clean sales order is created in your ERP, ready to review.
- Unclear lines are flagged for a quick human check, not guessed.
- The team confirms and looks after dealers instead of typing.
From a dealer message to an order in your ERP
The order-entry work the AI takes off your team
Not just reading the message. Everything between the dealer's request and a confirmed order.
Reads any order format
Plain text, short codes, mixed spellings, a list or a paragraph. The AI pulls the order out of how the dealer really writes.
Matches products and prices
It maps loose item names to your product list and applies the right price list for that dealer, so lines are correct.
Checks stock
It reads current stock from your ERP, so orders that cannot be filled in full are held for a person to look at.
Checks credit
It looks at the dealer's credit position and outstanding balance, so orders past the limit are flagged before they go through.
Flags what is unclear
When an item or quantity is ambiguous, it asks or marks the line for review instead of guessing and creating a wrong order.
Creates the ERP order
It writes a clean sales order with the right items, quantities, prices and delivery details, ready for your team to confirm.
What automated ordering does for the business
Why teams choose TCB Infotech for order automation
Dealer & distributor ordering questions
How do dealers place an order?
Does it create orders in our ERP?
What if a dealer writes item names loosely?
Can it check stock and credit before confirming?
Which model does it use?
Do we still control confirmation?
Take Dealer Orders Without the Re-Keying
Book a free consultation. We will look at how your dealers order today and show you what it would take to turn those messages into clean ERP orders automatically.
Book a Free Consultation โNo commitment. A practical look at your order flow.
What Is Inside Dealer & Distributor Ordering
The service turns the way dealers already order into clean orders in your ERP. Here is what it reads, how it matches and checks each order, and what your team gets back.
From a dealer message to a confirmed ERP order
Dealers order by message or a simple portal
Dealers place orders in plain text on WhatsApp or email, or through a simple portal that lists your catalogue. There is nothing new for them to learn, and orders come in around the clock rather than only during office hours.
- Plain-text orders on WhatsApp and email.
- A simple portal for dealers who prefer to pick items.
- Orders accepted day and night, in any format.

It matches loose orders to your real catalogue
The AI reads the order, pulls out items, quantities and delivery details, and maps loose names and short codes to your real products and price lists. When a line is ambiguous, it is flagged for a quick human check instead of a guess.
- Items, quantities and delivery details extracted.
- Loose names matched to real products and prices.
- Unclear lines flagged for review, not guessed.

It checks stock and credit, then writes the order
Before an order is confirmed, the AI checks current stock and the dealer's credit position from your ERP. Then it creates a clean sales order with the right items, prices and delivery details, ready for your team to confirm.
- Stock and credit checked against your ERP.
- A clean sales order created automatically.
- Your team keeps control of the final confirmation.

Everything the service does
Message and portal intake
Dealers order by plain text on WhatsApp or email, or through a simple portal, in whatever format suits them.
Product and price matching
Loose names and short codes are mapped to your real products, with the correct price list for each dealer.
Stock and credit checks
Current stock and the dealer's credit position are read from your ERP before an order is confirmed.
Exception flagging
Ambiguous items, quantities or terms are marked for a quick human check instead of a wrong order.
Automatic order creation
A clean sales order is written into your ERP with the right items, prices and delivery details.
Model-agnostic build
We pick the model that fits your accuracy, cost and data needs, with no lock-in to one provider.

