One Platform for Marketing, Sales and Service
Most mid-market teams use separate tools for each function. HubSpot runs marketing campaigns, sales pipeline and customer support in one place.
50+ ERP and software projects. Zero failed projects since 2021.
Marketing, sales and service should not work in separate databases
Marketing nurtures, sales closes, service takes over
A lead moves from campaign, to a marketing-qualified lead, to a sales opportunity, to a closed deal, and finally becomes a support relationship.
- Lead scoring and nurturing in marketing.
- Automatic handoff when ready for sales.
- Customer service sees full history.
Campaigns, deals and support tickets all in one place
Run email campaigns straight from HubSpot, track deal progress through the sales team, and manage support tickets from the same customer record.
- Email and campaign automation.
- Sales pipeline and forecasting.
- Support ticketing and knowledge base.
Where marketing, sales and service come together
From current state to an integrated platform
Six core areas all mid-market teams need
Email and campaigns
Create, send and track campaigns to lists with open and click rates.
Lead management
Capture leads, score them and nurture until sales-ready.
Sales pipeline
Track deals through stages and forecast revenue.
Reporting
Campaign, sales and customer dashboards.
Customer service
Support ticketing and knowledge base.
Integrations
Connect ERP, accounting and other tools.
What one integrated platform changes
Why growing businesses choose TCB Infotech for HubSpot
HubSpot CRM questions
What is HubSpot CRM?
Is HubSpot right for us or should we use Salesforce?
How long does HubSpot implementation take?
Can HubSpot connect to our ERP or accounting software?
What about leads and marketing-to-sales handoff?
What happens after go-live?
See HubSpot Working for Your Teams
Book a free consultation. We will walk through how marketing, sales and service would connect.
Book a Free Consultation →What Is Inside HubSpot
Lead management, marketing campaigns, sales pipeline and customer service all in one place, configured to how you work.
From lead capture to customer support
Capture leads and nurture them until they are ready for sales
Landing pages, forms and lead scoring identify high-potential prospects. Automation nurtures them with email sequences and sales gets notified when ready to engage.
- Landing pages and forms.
- Lead scoring and segmentation.
- Automated nurturing sequences.
Track every deal and forecast revenue by stage
Deals move through defined stages with probability. The system forecasts revenue by stage and by rep, and automations move deals forward without manual re-entry.
- Deal stages with probability and close date.
- Revenue forecast by stage and rep.
- Workflow automation for deal progression.
Manage customer issues from a single ticket view
Support tickets come in from email or phone. Agents see full customer history and the knowledge base helps resolve issues faster.
- Ticket management and routing.
- Self-service knowledge base.
- Shared inbox for all support emails.
Everything the implementation covers
Lead capture and forms
Landing pages, web forms and lead scoring so sales gets warm leads.
Email and marketing automation
Campaigns, nurturing sequences and triggered messages.
Sales pipeline and deals
Deal tracking by stage, probability and close date with forecasting.
Reports and dashboards
Campaign performance, sales metrics and business-wide visibility.
Training and adoption
Role-based training and early wins so teams use the platform.
Support and integrations
Ongoing support, new workflows and connections to your other tools.
See HubSpot's Capabilities for Your Business
Book a free consultation. We will walk through how marketing, sales and service teams would connect in HubSpot.
Book a Free Consultation →